Hello!Educator

1Who We Are

Hello!Educator is a dedicated school management platform for teachers and administrators at pre-primary educational institutions. It allows authorized staff to manage student attendance, post class announcements, upload stories, and record student evaluation marks.

This Privacy Policy applies to the Hello!Educator Android application, web portal, and associated backend services.

2What Information We Collect

We collect only the essential information needed for educators to perform classroom duties:

• Educator/Teacher Profile: Staff name, institutional email address, assigned class, and role
• Student & Classroom Records: Attendance entries, assessment marks, activity photos/stories, and announcements published by the teacher
• Authentication Data: Secure password hash / session credentials for staff authentication
• Device & Access Logs: IP address and login timestamps for security and access verification

3How We Use Your Information

Information collected is used strictly to support school operations:

• Authenticating teachers and administrators securely
• Allowing teachers to record attendance and enter academic evaluations
• Publishing school activities, updates, and announcements for parents signing in with their school-registered phone number
• Maintaining audit logs of administrative changes for institutional security

We never sell or monetise educator or student data under any circumstances.

4Data Storage & Security

All data processed by Hello!Educator is protected by industry-standard security protocols:

• Signed session tokens for authentication; web sessions use HttpOnly cookies, and the Android app stores its session token on the device
• School records and uploaded media stored in the school service database; selected school records cached on your device
• All traffic encrypted via HTTPS/TLS in transit
• Strict role-based access control preventing unauthorized data access

5Retention & Account Requests

Gallery photos, videos, library stories, and permanent announcements stay available until the school removes them. Temporary announcements expire at the time selected by the school. School stories stop appearing after 24 hours. Deleting school content removes it from the app; service backups may retain previous records according to the school service's backup schedule.

School records are retained by your school for its educational and administrative needs. The school determines applicable record retention periods. Selected school records are cached on your device to support reopening the app; uninstalling the app or clearing its storage removes this local cache.

Staff accounts are created by the school administrator. To request correction, account deletion, or deletion of associated personal data, contact your school administrator or 2hello.parents2@gmail.com. Include your staff email and school name. School records that must be retained for legal or school administration requirements may be kept; the school can explain what is retained and why.

Service Providers and Optional Features

The school service uses hosting and database providers to operate the app. If enabled, notification delivery uses Firebase Cloud Messaging and password-recovery email uses the configured email provider. Embedded videos and web fonts connect to their providers when loaded.

If you use an optional AI chat feature, the messages you submit are sent to the configured AI service to generate a response. Avoid including personal student information in chat messages. Contact your school for details of its enabled services.