Hello!Educator

1Who We Are

Hello!Educator is a dedicated school management platform for teachers and administrators at pre-primary educational institutions. It allows authorized staff to manage student attendance, post class announcements, upload stories, and record student evaluation marks.

This Privacy Policy applies to the Hello!Educator Android application, web portal, and associated backend services.

2What Information We Collect

We collect only the essential information needed for educators to perform classroom duties:

• Educator/Teacher Profile: Staff name, institutional email address, assigned class, and role
• Student & Classroom Records: Attendance entries, assessment marks, activity photos/stories, and announcements published by the teacher
• Authentication Data: Secure password hash / session credentials for staff authentication
• Device & Access Logs: IP address and login timestamps for security and access verification

3How We Use Your Information

Information collected is used strictly to support school operations:

• Authenticating teachers and administrators securely
• Allowing teachers to record attendance and enter academic evaluations
• Publishing school activities, updates, and announcements for parents
• Maintaining audit logs of administrative changes for institutional security

We never sell or monetise educator or student data under any circumstances.

4Data Storage & Security

All data processed by Hello!Educator is protected by industry-standard security protocols:

• Secure authentication via signed JWT tokens and HttpOnly cookie storage
• AES-256-GCM encrypted database backups
• All traffic encrypted via HTTPS/TLS in transit
• Strict role-based access control preventing unauthorized data access

5Your Rights — DPDP Act 2023 (Data Principal Rights)

As a Data Principal under the Digital Personal Data Protection Act 2023, you have the following rights:

• Right to Access: Request a summary of personal data we hold about you (Section 11, DPDP Act)
• Right to Correction & Erasure: Request correction or deletion of inaccurate/outdated data (Section 12, DPDP Act)
• Right to Grievance Redressal: Lodge a complaint with our Grievance Officer — we respond within 7 working days (Section 13, DPDP Act)
• Right to Nominate: Nominate another person to exercise your rights on your behalf (Section 14, DPDP Act)
• Withdraw Consent: Contact your school administrator to request account deactivation at any time

6Data Breach Notification

In the event of a personal data breach affecting educator or school records, we will notify affected individuals and the Data Protection Board of India in accordance with applicable DPDP Act timelines.

7Grievance Officer (DPDP Act 2023)

As required under Section 13 of the Digital Personal Data Protection Act 2023, we have designated a Grievance Officer:

• Name: School Data Grievance Officer
• Contact: 2hello.parents2@gmail.com
• Response Time: Within 7 working days of receiving your complaint
• Escalation: If unsatisfied with our response, you may escalate to the Data Protection Board of India once the Board is operational